UltimateDefrag
Support/Contact
Form
About E-Mail Support: Every
e-mail sent to us is acknowledged within 30 minutes and
a response is given within 48 hours. If you do not
receive an initial acknowledgement then you will also
not receive our response to your support request. If you
do not receive that initial acknowledgement it could be
because 1. You provided an incorrect e-mail address or
2. Your ISP has blocked our e-mail which it has
misinterpreted as SPAM. It concerns us that our efforts
to provide prompt and comprehensive service to you gets
destroyed by these ISP blocks. Yes, your ISP is trying
to help control the spam but in the meantime you are
missing important e-mails. Please ensure that e-mail
from disktrix.com is allowed to pass through to you or
is whitelisted. We will only attempt to send your
response to your technical support issue once. Please
contact your ISP to have any blocked e-mail from
disktrix.com released to you.
